While both are great at Protecting your fur babies from the risks of Heatstroke/Frostbite, the Pet Monitor 4G is packed with Premium features like LCD Screen and built-in GPS to track your Pet Monitor’s location.
No, this is not possible at present. You cannot add/link your existing cellular account with waggle Pet App subscription. Pet Monitor come with a pre-activated data plan which cannot be changed.
This depends upon the intensity of the fall. The devices are designed in such a way that it can sustain falls from up to 2 meters. Please note that any physical or water damage to the device will not be covered under warranty.
Yes, you can cancel your subscription any time. We follow a pay as you go model, therefore you will only be charged the months that you are using the device. Note: Yearly and Half-Yearly subscribers can only Stop/Start the service at the end of their billing cycle.
Waggle Pet Monitor come with a 21-days full refund policy and 1-year warranty. If you cancel your subscription within 10-days, we will refund your amount (No questions asked). Any refund claims beyond 21-days will not be honored.
Yes, the Pet Monitor is battery operated. It uses rechargeable Li-ion battery (commonly used in cell phones). The device can be charged using Micro-USB cable through any USB plug point, power bank or 12V input and 5V output cigarette car charger.
Yes, you can charge the Pet Monitor using a 12V input and 5V output cigarette car charger.
The Pet Monitor has 24 – 48* hours battery life depending upon the network availability and alert frequency.
Yes, the device has a configurable low battery alerts to notify pet owners when the battery level drops below the threshold set
Yes, you will receive a text and email alerts (“On Battery Alerts”) when the Pet monitor switches to battery mode. Note: For this to work, the device needs to be plugged into the charger and must always be powered on.
Charging the device The device comes with a USB cord and adapter for charging the device.
Please click here to start your subscription. Please note it will take 24 – 48 hours to activate the Pet Monitor
Please note it will take 24 – 48 hours to activate the Pet Monitor once you have made the subscription payment.
Note : Need to inform device power up
For the Pet Monitor to work, you need to purchase a subscription plan. Please click here for subscription plans
Yes, you can upgrade from monthly to yearly plan any time after the completion of first month subscription.
E.g. If your Monthly subscription expires on 10th Jan, you can upgrade to the Yearly plan only on 11th Jan. Visit here to choose plans: https://www.mywaggle.com/subscription
The validity on your Yearly package will start only after the completion of your first month subscription.
E.g. If your Monthly subscription expires on 10th Jan, and if you purchase an Yearly Subscription before 5th Jan, it will be active only from 11th Jan even though you have purchased it earlier.
Please refer to these links to learn more about Heat Index and how it is calculated.
https://www.weather.gov/safety/heat-index https://www.wpc.ncep.noaa.gov/ html/heatindex.shtml
The heat index formula is expressed as,
In this formula,
HI = heat index in degrees Fahrenheit,
R = Relative humidity,
T = Temperature in ∘F,
c1 = -42.379,
c3 = -10.14333127,
c4 = -0.22475541,
c5 = -6.83783 x 10−3,
c6 = -5.481717 x 10−2,
c7 = -1.22874 x 10−3,
c8 = 8.5282 x 10−4,
c9 = -1.99 x 10−6
Blue – Temperature is below the set point
Green – Temperature is within the set range
Red – Temperature is above the set point
This feature allows you to share a copy of your Pet Monitor’s dashboard with your friends.
This feature helps to get the last reported or updated data sent by your Pet Monitor.
No,this option is not available at present.You can cancel your subscription only by contacting us at firstname.lastname@example.org.
Yes, of course.
No, this is not possible at present. You cannot add/link your existing cellular account with Waggle Pet App subscription. RV Pet monitors come with a pre-activated data plan which cannot be changed.